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Cooperation / Workflow

Our-Process

Stages

17

Confirmation

Written points

Evidence

Traceable

Legend

Read the timeline.

Stage node Customer confirmation Change branch
  1. Stage 01

    Inquiry

    Standard lead time / rule

    First reply within 2 working hours

  2. Stage 02

    Qualification review

    Standard lead time / rule

    Company, role, project & contact verified

    Branch · Unverifiable inquiries do not receive free design

  3. Stage 03

    Requirement confirmation

    Customer confirmation

    Standard lead time / rule

    Requirement sheet signed by customer

    Branch · Conflicts resolved by written customer choice

  4. Stage 04

    Design

    Standard lead time / rule

    First layout within 2 working days

    Branch · Layout -> elevation & 3D -> ventilation/water/power

  5. Stage 05

    Customer confirmation

    Customer confirmation

    Standard lead time / rule

    Material, colour, top, hardware fixed in writing

    Branch · No production without written approval

  6. Stage 06

    Quotation

    Standard lead time / rule

    Sent within 2 working days · valid 30 days

  7. Stage 07

    PI

    Customer confirmation

    Standard lead time / rule

    Proforma invoice issued

  8. Stage 08

    PO & deposit

    Customer confirmation

    Standard lead time / rule

    PO received & first payment cleared

    Branch · PO / PI / drawing mismatch pauses the order

  9. Stage 09

    Supplier ordering

    Standard lead time / rule

    Placed after payment & data confirmed

    Branch · Split across cooperating suppliers by capability

  10. Stage 10

    Production

    Standard lead time / rule

    Small orders 7-10 days · large 15-20 days

    Branch · Changes re-price & reset lead time

  11. Stage 11

    Consolidated inspection

    Standard lead time / rule

    Standard sampled · non-standard checked item by item

    Branch · Customer / third-party inspection before packing

  12. Stage 12

    Balance payment

    Customer confirmation

    Standard lead time / rule

    Balance cleared before release

  13. Stage 13

    Container loading

    Standard lead time / rule

    Project-room-product-part numbering

  14. Stage 14

    Shipping

    Standard lead time / rule

    EXW / FOB / CIF confirmed per order

    Branch · DDP requires clearance capability check

  15. Stage 15

    Installation

    Standard lead time / rule

    Guided / trial-fit / drawing-only modes

    Branch · Local licensed staff connect services

  16. Stage 16

    Acceptance

    Customer confirmation

    Standard lead time / rule

    Report shortage/damage within 7 days

    Branch · No objection in 7 days = accepted

  17. Stage 17

    Warranty

    Standard lead time / rule

    Steel/stainless 5 yrs · wood/PP 3 yrs

    Branch · Bought-in parts per manufacturer terms

Standard

Nothing arbitrary.
Every stage accountable.

Confirmation

Written points before every commitment

Lead time

Standard rules, final terms per PI

Change control

Re-priced, re-scheduled, re-confirmed