Cooperation / Workflow
Our-Process
Stages
17
Confirmation
Written points
Evidence
Traceable
Legend
Read the timeline.
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Stage 01
Inquiry
Standard lead time / rule
First reply within 2 working hours
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Stage 02
Qualification review
Standard lead time / rule
Company, role, project & contact verified
Branch · Unverifiable inquiries do not receive free design
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Customer confirmation
Stage 03
Requirement confirmation
Standard lead time / rule
Requirement sheet signed by customer
Branch · Conflicts resolved by written customer choice
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Stage 04
Design
Standard lead time / rule
First layout within 2 working days
Branch · Layout -> elevation & 3D -> ventilation/water/power
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Customer confirmation
Stage 05
Customer confirmation
Standard lead time / rule
Material, colour, top, hardware fixed in writing
Branch · No production without written approval
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Stage 06
Quotation
Standard lead time / rule
Sent within 2 working days · valid 30 days
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Customer confirmation
Stage 07
PI
Standard lead time / rule
Proforma invoice issued
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Customer confirmation
Stage 08
PO & deposit
Standard lead time / rule
PO received & first payment cleared
Branch · PO / PI / drawing mismatch pauses the order
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Stage 09
Supplier ordering
Standard lead time / rule
Placed after payment & data confirmed
Branch · Split across cooperating suppliers by capability
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Stage 10
Production
Standard lead time / rule
Small orders 7-10 days · large 15-20 days
Branch · Changes re-price & reset lead time
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Stage 11
Consolidated inspection
Standard lead time / rule
Standard sampled · non-standard checked item by item
Branch · Customer / third-party inspection before packing
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Customer confirmation
Stage 12
Balance payment
Standard lead time / rule
Balance cleared before release
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Stage 13
Container loading
Standard lead time / rule
Project-room-product-part numbering
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Stage 14
Shipping
Standard lead time / rule
EXW / FOB / CIF confirmed per order
Branch · DDP requires clearance capability check
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Stage 15
Installation
Standard lead time / rule
Guided / trial-fit / drawing-only modes
Branch · Local licensed staff connect services
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Customer confirmation
Stage 16
Acceptance
Standard lead time / rule
Report shortage/damage within 7 days
Branch · No objection in 7 days = accepted
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Stage 17
Warranty
Standard lead time / rule
Steel/stainless 5 yrs · wood/PP 3 yrs
Branch · Bought-in parts per manufacturer terms
Standard
Nothing arbitrary.
Every stage accountable.
Confirmation
Written points before every commitment
Lead time
Standard rules, final terms per PI
Change control
Re-priced, re-scheduled, re-confirmed